Not everyone is destined to become like Steve Jobs (one of my heroes) by self-learning, innate abilities, or coinciding circumstances alone. Of course, there are people who have succeeded with partial or no formal education, but they are probably rare exceptions -- not the norm.

Last week I was convocation speaker at the University of Toronto graduation ceremony where business students from the Mississauga campus received their BBA and BComm degrees. These are the remarks I made to the Class of 2012, on the topics of happiness, generosity and the value of kindness.