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consumer rights

On Consumer Rights Day, we're reminded that the digital marketplace is where scams, fraud and identity theft flourish.
The affable chairman of the CRTC, Jean-Pierre Blais, delivered a "state of the industry" speech in Toronto on Feb. 17, 2016. But Mr. Blais has shown a tendency to rely on dubious information in speeches and policies.
I almost spit out my coffee the other morning when I stumbled upon this piece by a fellow named Christopher Elliott. In it, he argued that having enough room for your legs on an airplane should be a "human right." One has to be willfully ignorant to not understand that this type of regulation, if adopted, would raise the cost of airline tickets everywhere.
As we prepare for the holiday season, many of us are thinking about how we can be responsible consumers. The conflict in the Congo is fuelled and funded by minerals -- gold, tin, tungsten, and tantalum. Too often, these minerals end up in our cellphones, computers, and jewellery. Just as people can now give ethical diamonds, we should be able to give electronics and jewellery in good conscience.