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I’m a marketing enthusiast who has served as the Chief Marketing Officer at OnDeck – an online lender dedicated to small business financing needs – since November 2012. In this role, I focus on brand management, customer acquisition and loyalty, product marketing and public relations. I’m passionate about customer experience, small business and the evolving world of FinTech. Prior to joining OnDeck, I was Vice President of Client Services and Operations at Group Commerce Inc., an e-commerce platform for publishers. Before that, I served as Vice President, Customer Experience and Retention, OPEN at American Express. I graduated from Harvard College with a B.A. in History and Literature. I received my M.B.A. from the Kellogg Graduate School of Management at Northwestern University.