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Caroline Pontefract

Director of the UNESCO-UNRWA Education Program, based in Amman, Jordan.

Dr. Caroline Pontefract is Director of Education at UNRWA Headquarters with oversight of education delivery in five Fields of operation – Jordan, Lebanon, Syria, the West Bank and the Gaza Strip. UNRWA directly educates 500,000 students in 687 schools with 20,000 teachers, themselves Palestine refugees.

Since 2010 Dr. Pontefract has been spearheading an Agency-wide transformational and systemic Education Reform, as well as working to support the Fields in dealing with the challenges of conflict and war - most specifically Syria and recently Gaza.

Prior to working for UNRWA, Dr. Pontefract has covered different executive positions in international education programs, such as Chief of Teacher Education at UNESCO and Director for the Social Transformation Division in the Commonwealth Secretariat in London. Dr. Pontefract has worked for a number of bilateral and multilateral agencies such as DFID and the Africa Development Bank, on the development of national and regional education programs.

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