Contributor

Charles M. Cutler, M.D., M.S., FACP

Chief Medical Officer, Magellan Complete Care; Magellan Health Services

Dr. Cutler is currently the Chief Medical Officer of Magellan Complete Care. He is responsible for Magellan’s programs that integrate care between behavioral and physical health. Since joining Magellan, he has led the development of integrated health homes for people with serious mental illness. He has been active in a number of national health policy organizations including advisory groups for the Agency for Healthcare Research and Quality (AHRQ), such as the Centers for Education and Research on Therapeutics (CERTS) and the AHRQ Innovations Exchange, the National Quality Forum, the National Committee for Quality Assurance (NCQA) and the National Guidelines Clearinghouse.

Dr. Cutler previously served as Chief Medical Director for National Accounts at Aetna where he was responsible for the clinical strategy and clinical sales team that served Aetna’s largest customers. In that role he developed new programs to meet the needs of self insured plan sponsors including a medical tourism pilot program, as well as new benefit designs, such as evidence based or value based benefits (coverage based on the value of the service or intervention). Prior to assuming this role, Dr. Cutler was the National Medical Director for Quality and Clinical Integration at Aetna, responsible for national quality strategy, accreditation, patient safety activities, quality measurement and improvement, and integrating clinical activities across Aetna’s portfolio of products (medical, dental, disability, behavioral health and pharmacy). He also provided clinical leadership for quality related programs, such as pay for performance and selective provider networks. He served on Aetna’s Racial and Ethnic Disparities Task Force, Aetna’s technology assessment committee, the NCQA Standards Committee, and the Ambulatory Quality Alliance.

From 1999 to 2003 Dr. Cutler was the Chief Medical Officer at the American Association of Health Plans (now called America’s health Insurance Plans or AHIP), Washington, DC, and was responsible for clinical aspects of health care policy, chronic disease initiatives, and the development of collaborations of health plans and other stakeholders to improve quality of care. There he led national initiatives to improve chronic disease care including partnerships with professional organizations and the development of local partnerships with health plans, medical societies and public health organizations. He provided clinical and health plan operations guidance to staff responding to and drafting health care legislation on the federal and state level. His prior experience includes Prudential Healthcare where, among other roles, he was President of the Prudential Center for Healthcare Research, and Harvard Community Health Plan of New England where he was Deputy Medical Director and a practicing internist. He has served on the editorial boards and published a number of articles in peer reviewed journals and is a Fellow of the American College of Physicians.

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