Contributor

Dave Kerpen

CEO, Likeable Local

Dave Kerpen is the CEO of Likeable Local and chairman of Likeable Media and the author of the New York Times bestseller<em> <a href="http://www.likeablebook.com/" target="_hplink">Likeable Social Media</a>: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (and Other Social Networks)</em> and the new <em><a href="http://www.likeablebusiness.com" target="_hplink">Likeable Business: Why Today's Consumers Demand More and How Leaders Can Deliver</a></em>.