Erica Keswin

Erica Keswin is an expert in the business of working human. She helps top-of-the-class businesses, organizations and individuals improve their performance by honoring relationships in every context, always with an eye toward high-tech for human touch. In everything she does—speaking, workshops, writing, consulting, research—and in her personal life, she is a passionate dot-connector. Erica has worked for over twenty years in organization and leadership development, and in the human capital space. Erica was a consultant at the Hay Group and Booz Allen & Hamilton and worked as an Executive Director at Russell Reynolds Associates. She also served as an Executive Coach at New York University’s Stern School of Business. In 2011, Erica teamed up with Sherry Turkle, MIT Professor and author of Reclaiming Conversation, sharing her research on the impact of technology on relationships in the workplace. These days, she’s obsessed with all things workplace: talent retention, culture, meeting protocols, managing the digital deluge, robotics—anything and everything that will help people connect and see for themselves why honoring relationships is so good for business. The Spaghetti Project is a platform devoted to sharing the science and impact of human connections with global brands, community groups, teams and individuals. Inspired by a 2015 Cornell study showing that firemen who eat together are better at their jobs (they save more lives!), and as a hats-off to the firemen and their go-to firehouse meal, she calls her work the Spaghetti Project. Erica received her MBA from the Kellogg Graduate School of Management at Northwestern University, a pioneer in teamwork and collaboration, and her BA from the University of Vermont. She lives on the Upper West Side of Manhattan with her husband, Jeff, their three children, and their dog, Cruiser.