Kristen Auerbach is the Deputy Chief Animal Services Officer at the Austin Animal Center, in Austin, Texas. Austin Animal Center is the largest No Kill municipal shelter in the United States, saving 96% of the 18,000 pets who come through its doors each year. Kristen previously served as the Assistant Director at the Fairfax County Animal Shelter in Fairfax, Virginia, where she helped overturn pit bull adoption restrictions, double adoptions and cut euthanasia in half. During her tenure, she implemented dog playgroups, a comprehensive in-shelter enrichment program for cats and dogs and innovative, lifesaving foster programs. Kristen presents at regional and national conferences and writes on topics ranging from lifesaving foster solutions to smart marketing to intake reduction strategies and removing dog breed labels.