C Space CEO. FINCA International board member. Entrepreneur. Customer champion. Husband. Father. Believer in a greater global good.
Charles has dedicated more than two decades to working on behalf of customers around the world. He is co-founder of the UK-based co-creation consultancy, Promise. Currently, he is the CEO of C Space, the global customer agency that acquired Promise under the Omnicom umbrella.
Charles is hands-on and passionate about reinventing companies and brands for the 21st century through what he calls “customer inspired growth.” He has advised companies and governments internationally, including British Airways, BMW, McDonald’s, Telefonica, L’Oreal, Tony Blair and New Labour in the 2005 UK election, and Al Gore at the leading sustainable asset management firm Generation Investment Management. Charles sits on the board of FINCA International, a global microfinancing and social enterprise non-profit whose mission is to empower and advance the upward mobility of the poor. A native of Cornwall, England, Charles is living the British expat life in Boston, along with his wife and two daughters.