Contributor

Nick Francis

Co-founder and CEO, Help Scout

Nick Francis is the co-founder and CEO at Help Scout, the simple <a href="https://www.helpscout.net/" target="_blank">help desk software</a> that empowers small businesses to deliver great customer service. He also writes for the Help Scout <a href="https://www.helpscout.net/blog/" target="_blank">customer loyalty blog</a>.

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