I believe people who are in mutually empathic relationships not only have lives that are more healthy & meaningful, but also more creative & effective. As an executive coach & meta-designer, I help executives (re)design their leadership & organization: a process that challenges them to develop such relationships not only with their team & customers, but also themselves.
I've spent 18 years exploring the role of design & empathy in innovation. I've spoken at Harvard Business School, Cornell Johnson School of Management, McGill's Desautels Faculty of Management, Rotman School of Management, SAP TechEd, FUSE, and TEDx. I've also authored an award-winning book titled "Realizing Empathy: An Inquiry into the Meaning of Making." My past clients include American Eagle, Eaton, General Electric, Merill Lynch, Siemens, and Whirlpool. Innovation efforts I've partaken have won awards such as the CES innovation award.