Susan has been a writer, analyst, influencer, and entrepreneur serving Technology markets for over 25 years. Named as one of Fast Company’s “Most Influential Women in Technology” in 2010, her insights have been featured in industry research, as well as mainstream media such as The New York Times, Businessweek, The Wall Street Journal, and CNBC. Her interests are in disruptive applications of technology and organizational redesign for the 21st century. A serial entrepreneur, Susan founded ITSA in 2000, The 2.0 Adoption Council in 2009 and Change Agents Worldwide in 2012. Her focus in technology is inspiring enterprise early adopters in their efforts to introduce social technologies and new organizational thinking to their worldwide organizations. In the summer of 2014, Susan turned her professional interests and focus toward launching a social impact organization: Big Mountain Data.