President & CEO, Tufts Health Plan
Tom Croswell became president and CEO of Tufts Health Plan in January of 2016. As CEO of one of the region’s largest health plans that provides health insurance coverage across the life span regardless of age or circumstance, Tom defines the company’s strategic plan, ensuring Tufts Health Plan maintains its strong culture of quality, innovation and customer service. Tom joined Tufts Health Plan in 2007 as chief operating officer and added the duties of president to his title and role in 2013. Tom previously served as senior vice president of medical management and specialty businesses at CIGNA HealthCare. While at CIGNA, he also served as president of its dental, pharmacy and workers' compensation businesses, and led development of its consumer-directed health care products. Prior to his career at CIGNA, Tom served in senior leadership roles at Prudential Insurance Company, including president of its western region and senior vice president of its individual insurance organization. He is a past member of the board of directors of the National Committee on Quality Assurance. He is also a member of the board of directors of the Network for Excellence in Health Innovation, the New England Council, Massachusetts Business Roundtable, Greater Boston Chamber of Commerce, Massachusetts Association of Health Plans, RI Quality Institute and America’s Health Insurance Plans. Tom completed the Wharton Advanced Management Program at the University of Pennsylvania and earned a B.A. from Syracuse University. He is a chartered life underwriter.