Global Expert on Sales Culture and Customer Service - Keynote Speaker and Author
GLOBAL EXPERT ON BUILDING SALES CULTURE and CUSTOMER SERVICE
A dynamic, engaging and motivational keynote speaker, Todd’s message is relevant to any organization striving to increase revenue, strengthen relationships and improve client satisfaction.
Using humor and real-life examples, Todd demonstrates how every conversation is a “selling moment” and how everyone can contribute to the growth and profitability of the organization.
Averaging 90 appearances per year, Todd’s audiences range in size from small groups to upwards of 5,000 people. His diverse clientele includes Subaru of America, Inc., NFL Players Inc., Corning, The American Institute of Architects, EY LP, and Investors Bank.
In 2015, Todd was awarded the title of Certified Speaking Professional (CSP), the highest-earned designation awarded by the National Speakers Association (NSA). He is a Professional Member of NSA and the immediate past president of the Philadelphia Chapter.
Todd’s first book, Everyone’s in Sales describes how building a sales culture leads to higher revenue and greater customer satisfaction. In his second book, Everyone’s in Sales: STOP Apologizing, Todd demonstrates how to turn a “no” into a “yes” and have others sell for you.
Todd is a regular contributor to the Philadelphia Business Journal, has written for numerous trade and association magazines and has a monthly newsletter titled, Sales Culture Newsletter.
A frequent guest lecturer at the university level, Todd served as the Sales Executive in Residence at Temple University Fox School of Business where he mentored students on entrepreneurship. He is on the board of the Greater Philadelphia Senior Executives Group (GPSEG) and regularly coaches people in career transition, teaching them how to sell themselves to get the position they want.
Learn more at: toddcohen.com