9/11 Families Told Of Loved Ones' 911 Calls With Form Letters...

9/11 Families Told Of Loved Ones' 911 Calls With Form Letters...

The mayor's office is sending form letters this weekend to the families of 24 victims of the 9/11 attacks, informing them of unreleased recordings of 911 calls made by their loved ones.

At least one recipient called the letters "totally crass."

"I had one family member call me today, she was hysterical. She actually fainted," said Bill Doyle, whose son died after two planes crashed into the WTC towers. "She opened it up in an elevator and she couldn't believe it, because she never heard from her husband that morning, but apparently he called 911."

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