TECH

Amazon Tries To Console Customers After UPS Christmas Fail

The Amazon logo is seen on the new logistics center of online merchant Amazon in Lauwin-Planque, northern France,  Thursday,
The Amazon logo is seen on the new logistics center of online merchant Amazon in Lauwin-Planque, northern France, Thursday, Sept. 19, 2013. Amazon France plans to create 2500 jobs by 2015 in this center. (AP Photo/Michel Spingler)

Amazon.com Inc. (AMZN), the largest online retailer, offered customers $20 gift cards and refunds on shipping charges after an avalanche of orders caused United Parcel Service Inc. (UPS) to miss delivery of some packages by Christmas.

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