TECH

AT&T Dubbed Worst Phone Carrier Of 2012 By Consumer Reports

In this Wednesday, Oct. 17, 2012, photo, an AT&T logo is displayed on an AT&T Wireless retail store front, in Philadelphia. T
In this Wednesday, Oct. 17, 2012, photo, an AT&T logo is displayed on an AT&T Wireless retail store front, in Philadelphia. The flow of customers into AT&T's wireless stores slowed further in the latest quarter, putting the company far behind rival Verizon Wireless. AT&T Inc. on Wednesday, Oct. 24, 2012, said it added a net 151,000 new customers on contract-based plans from July through September, the lowest number for that period since at least 2003. (AP Photo/Matt Rourke)

AT&T has done it again.

For the third year in a row, the telecommunications company was named the worst major cell phone service provider in Consumer Reports' annual ranking, released on Nov. 29. AT&T "received 'middling to low marks' in voice and text service quality," giving it the lowest overall score among carriers, according to Gizmodo.

But AT&T wasn't the only carrier customers hated on. According to NBC News, "none of the big four national carriers had an overall satisfaction score above 72 percent," making this year's marks lower than in past surveys.

Among the four major U.S. carriers -- AT&T, Verizon, Sprint and T-Mobile -- Verizon was listed as the top-rated provider (again), receiving praise for its voice and data service quality. Engadget notes the results were based on a poll taken by over 63,250 subscribers through the Consumer Reports National Research Center.

AT&T still does have other companies beat with one service. Consumer Reports ranked its 4G LTE network the best option on the market. So... cheers to that AT&T!

The full results of the survey will be available in Consumer Reports' January 2013 issue. (Subscription is required to access them online.)

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