Dunkin' Donuts Customer Freaks Out Over Not Getting A Receipt (NSFW)

Fair warning: this story could very well make you lose your faith in humanity.

A Dunkin' Donuts customer freaked out at a seemingly innocent employee because she didn't receive a receipt with a previous order, according to an eight-minute long rant that was uploaded to YouTube.

The worst part? The employee she decided to yell at wasn't even working when the alleged receipt mishap first happened.

WARNING: This post contains explicit language.

In the video, the customer says she should get free food because of Dunkin' Donuts' policy that stipulates that customers who do not get a receipt with their order are entitled to refund of their purchase. A Dunkin' Donuts representative confirmed that the Dunkin' Donuts featured in the video does abide by the policy.

The unlucky worker who was on duty when the rant occurred offered free goods in exchange for the receipt slip up, but that apparently wasn't enough to appease the unruly customer.

"This girl was so f**king rude to me and said 'OK will you can get your order free next time,' So you know what I told her, I said 'I want the whole fucking menu b**ch, twice,'" the woman says in the video. "A guarantee is a guarantee and I've already called my lawyer and he is already on it."

The employee featured in the video really deserves a medal of honor for his calm and collective response. Dunkin' Donuts, if you're reading this, give this guy a raise!

Update: This video was removed Monday "as a violation of YouTube's policy prohibiting content designed to harass, bully or threaten," according to the site. It has since been added back to YouTube.

(h/t Gawker)



10 Ways To Retaliate Against Bad Customer Service