"No poet is ever going to write about gazing into his lover's emoticons."
I bought a perfectly good flip phone three years ago, but lately people tease me about it as if I'm using something from the Victorian Era. Before that, I had a different flip phone, which followed an analog cell phone. Remember those? And before that, I had a telephone with a wire that stuck in a wall. You want to know which one had the best sound quality? The one that stuck in the wall. But I digress... What I want to talk about is what hasn't been upgraded: the quality of human communication. The quality of our conversations with friends and loved ones hasn't improved one bit. In fact, many people now send text messages instead of conversing at all. We have far greater access, but far less intimacy.
Information technology is expanding at such a rate that nearly every aspect of our world has been impacted, yet there has been no corresponding expansion of personal happiness. Instead, we find that we have become anxious, sleep-deprived, depressed, and over-medicated. For example, one in four women in the United States takes antidepressants and/or anti anxiety medication, with men not far behind. And for sleep? The Center for Disease Control has declared that insufficient sleep is an epidemic.
My premise is not that technology is supposed to increase our happiness but that our society now believes it does. We have become confused as to the difference between happiness and entertainment. The constant glancing into our smart phone to see if anyone has pinged us, while a friend is sitting across the table speaking to us, are indicators that we are addicted to something that is making us less considerate and more alienated.
Here is one of the most important statistics you may ever read that explains the clash of human happiness with text-based technology. According to research from 1981, approximately 90 percent of human communication is nonverbal. So although we are more connected than ever, when we communicate with text, it is only 10 percent of us that is connected. It is no wonder we feel more alienated. The overuse of social media, texting, and gaming is causing our society, especially young people, to develop symptoms that remind me of Asperger syndrome -- verbal difficulties, avoiding eye contact, inability to understand social rules and read body language, and difficulty in forming true friendships.
Emotional intimacy requires personal knowledge of the deeper dimensions of another being and is developed through trust. Trust can begin, or end, with a first glance, because, like other animals, we inherently know a great deal about each other through body language and tone of voice. In fact, we often ascertain the trustworthiness of a person in mere seconds, without a word spoken. Based on nonverbal communication we regularly make life-altering decisions; whether or not to begin a business relationship, accept a date with someone, or allow someone to look after your child. We rely on nonverbal communication at the deepest level of our being.
Innovators are making great strides in programing humanoid-type robots that have faces and can produce human expressions. These robots are programmed to make eye contact and to read and respond to human emotional expressions, tone of voice, and body language. The strange and perhaps history-bending irony is that we are teaching robots to make eye contact and watch for nonverbal cues, but meanwhile, we humans are now avoiding these things, opting instead to send texts and then adding smiley faces to crudely humanize the message. We are humanizing robots as we voluntarily dehumanize ourselves.
In my new book, There is No App for Happiness, (Skyhorse August 2013) I introduce readers to three imperatives that accelerate change from the inside out, humanizing change that I believe can make us happier. The one I will mention here is Life-Span Management. We have an incongruous schism between the concepts of our time and our life as if they were two completely separate things. In one hand we have a precious short life, and in the other hand we have time to kill. Time is not only money, it is much more than that; it is the minutes and seconds of our mortal life. Your time is the finite resource from which you experience this world -- everyone, everything, and especially that which you are devoted to and live for. Because it is a finite resource, whether we are aware of it or not, we all purchase each time-event at the cost of another. When we come to this realization, a giant bell rings as we comprehend how much of our life-span we have been wasting on meaningless activities that serve no one and nothing. Happiness costs something. What are you willing to sacrifice to have more life/time? And what is stealing your time?
Remember Steve Job's famous quote? "My favorite things in life don't cost any money. It's really clear that the most precious resource we all have is time."
I am sharing this quote not because it is unique, because it isn't. I share this particular quote because these words were spoken by the icon of tech success. Jobs achieved great wealth, power, and fame, only to discover that his favorite things in life were free -- and not made from silicon.
To be clear, I am not anti-technology. Quite the contrary, I am even an advocate of self-driving cars. But I think that we have to select our technology wisely. If we bring technology into our life, it should simplify our life and give us more free time, not take it away. If it doesn't make your current life run more seamlessly, get rid of it. Everything new is not better.
Maybe it's time we start applying Silicon Valley style innovation to ourselves so that we find a path to a more meaningful experience of living, and a more sane world.