Happy Employee, Happy Client: The Importance of Job Satisfaction in a Results-Focused Environment

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We are all familiar with phrases such as “Treat others how you want to be treated”, or “Do unto others as you would have them do unto you.” However, applying this logic to our relationships in the workplace isn’t typically our first priority. And realistically - how can it be?

In a setting where we are consistently expected to deliver results with both efficiency and accuracy, our focus is centered on the end result. Essentially, we are fixated on what the client wants, and how we can go about getting it done in the best possible way.

Job satisfaction is a tricky topic because there’s a fine line between knowing what you deserve, and just plain complaining. Plus, often when employees are dissatisifed with the way they are treated, they brush it off. They rationalize that they would rather “deal with it” than be unemployed.

Assessing the fulfillment level in our career is something that we all do. However, there’s one difference in the common equation - and that’s our motivation for doing so. Many people are unhappy because they are underpaid and overworked. Others are dispirited because they have lost interest in their line of work.

All of these aforementioned reasons ultimately come down to YOUR emotional well-being. While this is obviously important as well, let’s switch it up a bit.

When you’re happy at work, you genuinely care about what you’re doing. When you feel like you’re doing something meaningful, you’re more determined to not only get your job done well - but to continuously grow and improve.

Here are 3 little ways that happier employees will lead to even happier clients:

1. They will not only feel confident in their job abilities - but in their professional development as a whole.

Don’t get me wrong - employees should not be receiving a pat on the back or a gold star for everything they do. However, giving praise on a job well done every once in a while can go a long way. It addition to allowing them to feel appreciated, it reminds them of how far they have come.

Jobs are often considered a “daily routine” or referred to as “same old, same old”, but one thing that should never remain stagnant is your skillset. That skillset then presents employees with the confidence to go above and beyond - and it shows.

2. A healthy work-life balance reminds employees that their job doesn’t define them.

It’s a job - not a prison. As important as it is for employees to feel engaged in their career, it’s just as crucial to have adequate flexibility to possess a life outside of work.

This is particularly important in preventing built-up frustration, and ultimately burnout.

Once you feel overwhelmed and stressed out toward your current obligations, it becomes that much harder to find the motivation to exceed expectations and really “wow” the client.

3. Employees view their work as less of a “job”, and more of a passion.

There’s a huge difference between being simply occupied, and being truly captivated by what you’re doing. True job satisfaction will lead employees to be enthusiastic about their work.

It’s evident when people are excited and driven, and aren’t just doing “what they’re supposed to do.” Clients take notice of this.

So let’s go back to that nagging feeling that you’re vastly underappreciated at work. It might be fixed as easily as making yourself stand out - not because it’s what you “should be doing”, but because it’s truly what you want.

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