A black Lowe's delivery man says his employer instructed him not to make a delivery because a customer asked that the person who came to her door be white. The company said it took quick action to remedy the situation and to apologize to the driver, Marcus Bradley.
Bradley was on his way to make a delivery on July 27 when his manager at a Lowe's store in Danville, Virginia, gave him a call, reported local ABC affiliate WSET.
"I got a phone call ... telling me to bring the delivery back, saying that I couldn't do the delivery," Bradley told WSET. "I asked him why I couldn't do it and he said because you're black and they don't want you at the house."
Lowe's spokeswoman Chris Ahearn told The Huffington Post that the company took action within a couple days of finding out what had happened.
"The leaders at the store level who made the decision to hold the driver back, they are no longer with the company," she said. "We have no tolerance for discrimination of any kind."
Terry Johnson, Lowe's senior vice president of store operations, visited the store and personally apologized to the company's drivers, Ahearn said.
"We feel we acted quickly and properly," she added.
Ahearn declined to provide any information about the customer who made the request.
However, in an interview with WSET, the unidentified customer refused to apologize.
"I got a right to have whatever I want and that's it," the woman said. "I don't feel bad about nothing."
A person who answered the phone at the Lowe's in Danville told HuffPost that all calls on the matter were being referred to the corporate office.