There has been a lot of commentary following last week's New York Times op-ed by Dick Brass, a former Microsoft executive who claims that the company is bogged down by process and infighting, and has hence lost its ability to innovate.
One of the most interesting follow-ups comes from Groklaw, which dug up some e-mails placed into the public record a few years ago during an antitrust case against Microsoft. (These materials have been a treasure trove of interesting and sometimes-embarrassing internal communications, including then-Windows chief Jim Allchin's 2004 admission that he would have bought a Mac over a Windows PC at that time.)
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