Mortgage Giants Agree to Pay Servicemembers for Illegal Foreclosures, Rate Hikes

Military homeowners who were illegally foreclosed upon during the last five years will receive a minimum payment of nearly $117,000 plus lost equity and interest.
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Military homeowners who were illegally foreclosed upon during the last five years will receive a minimum payment of nearly $117,000 plus lost equity and interest, according to a settlement reached this week between the Justice Department and the nation's largest mortgage servicers.

The agreement comes after months of negotiation and investigation into repeated violations of the Servicemembers Civil Relief Act by some of the country's biggest banks. JP Morgan Chase last April agreed to pay $56 million to settle claims that it overcharged active military members on their mortgages in violation of the SCRA, which insulates service members against foreclosure, excessive rate hikes and other financial obligations.

Now, Wells Fargo, Citigroup and Ally Financial will pay at least $116,785 plus additional costs to any military homeowner whose foreclosure violated the relief act. JP Morgan's earlier settlement requires the company to return an illegal foreclosure to the homeowner and sponge any debt or pay the cash equivalent of the home's value at the time of sale.

Additionally, Wells Fargo, Citigroup and Ally will scour internal records for violations of the SCRA's provisions regarding interest rate increases, which cap rates for credit obligations at 6 percent. Homeowners forced to pay rates above that threshold will receive a refund with interest of the amount charged above 6 percent plus triple the amount refunded, or $500, whichever is more.

"The men and women who serve our nation in the Armed Forces deserve, at the very least, to know that we will protect their rights while they are serving our country," Thomas E. Perez, assistant attorney general for the Civil Rights Division, said in a news release. "We appreciate that Wells Fargo, JP Morgan Chase, Citigroup and Ally agreed, through this settlement, to compensate servicemembers whose rights were violated."

The financial giants will also institute SCRA training programs for employees and correct any damage to a servicemember's credit report.

The deal also featured some additional protections for military members. Under this agreement, foreclosure protection extends to servicemembers regardless of when they obtained the mortgage, as long as they were receiving Imminent Danger Pay and were stationed away from home within nine months of foreclosure.

The four servicers, along with Bank of America, will be required to offer military members forced to move because of a Permanent Change of Station loan modifications or short sale agreements along with mandatory deficiency waivers.

Mortgage companies nationwide have been under pressure for more than a year to scrutinize military mortgage accounts. A Government Accountability Office report concluded that two of the country's largest mortgage banks improperly foreclosed on the homes of nearly 50 active duty service members.

Government regulators discovered the inappropriate foreclosures during an analysis of about 2,800 loans that went into foreclosure in 2010. Millions of foreclosures from the past few years have yet to be examined for irregularities. The GAO report didn't identify the two mortgage companies.

Homeowners who believe their rights were violated should contact their nearest Armed Forces Legal Assistant office.

Chris Birk is director of communications for the VA Mortgage Center, which specializes in VA loans for veterans and active duty service members.

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