NYT Exec Editor Responds To Amazon's Jay Carney

Dear Jay,

In response to your posting on Medium this morning, I want to reiterate my support for our story about Amazon’s culture. In your posting — as well as in a series of recent email exchanges with me — you contested the article’s assertion that many employees found Amazon a tough place to work.

As the story noted, our reporters spoke to more than a hundred current and former employees, at various levels and divisions, over many months. Many, including most of those you cited, talked about how they admired Amazon’s ambitions and urgency even as they described aspects of the workplace as troubling.

Patterns emerged: many people raised similar concerns.

Virtually every person quoted in the story stated a view that multiple other workers had also told us. (Some other workers were not quoted because of nondisclosure agreements, fear of retribution or because their current employers were doing business with Amazon.)