Social media is abuzz with horrified and disappointed consumers who purchased a holiday version of Reese’s Peanut Butter Cups advertised as being shaped like Christmas trees, rather than the traditional disc.
But a tree shape is not what they found.
Instead, the peanut-butter-filled chocolates appear more like amorphous blobs, and Reese’s enthusiasts have taken note.
Even the white chocolate variety hasn't been immune from the scathing reviews.
A Hershey's spokeswoman told The Huffington Post that one of the reasons the "trees" lack a distinct shape is because of the difficulty in moulding the soft peanut-butter material that makes up the bulk of the chocolates.
"It’s important to remember that these products are not solid chocolate made in moulds, which would have a more distinct shape," she said in an email. "They are soft peanut butter centers that are enrobed in chocolate, a process which by its nature creates a less distinct shape."
She also noted that Reese's "seasonal shapes" have "a higher ratio of peanut butter to chocolate" than the standard peanut butter cups.
Reese’s has been regularly responding to gripes about the shape, asking customers to submit their complaints via its online form. But the complaints shouldn’t be any surprise to the company -- people made similar observations in 2014.
And in 2013.
Hey, at least no one is complaining that the tree blobs are destroying Christmas.
This story has been updated with comments from Hershey's.
Contact the author at Hilary.Hanson@huffingtonpost.com
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