Just over a year ago, I began serving as the eighth President of California State University, Fresno. I had big shoes to fill following my predecessor, who served for 23 years. I am the first native of the Central Valley and the first Latino to serve as President of this 103-year-old regional comprehensive university. At 47, I am also currently the youngest president in the California State University system.
With support from a few mentors who had served as university presidents, I had done everything I could to prepare for this opportunity and this preparation made a significant difference. My prior research on universities and university presidents has been extraordinarily helpful. At the same time, the experience of serving as a first-time university president has been the most intellectually and physically rigorous and deeply meaningful experience of my career. I wanted to share with other new presidents a few lessons I have learned along the way:
- Be gentle yet firm in initiating change. A new president should expect to hear often during the first year "We have always done it this way" or "We tried something like that ten years ago and it did not go well". This should not be a surprise, as those with whom you are working most closely likely contributed to shaping those practices. In most cases, they are right. Although my patience was sometimes tested in this area, I found that being gentle with those who made these statements was effective as I sought to balance their perspectives with my own. If you decide that a change is needed in an important area, I suggest remaining firm in implementing such change even when there is pressure to continue the status quo.
Finally, I would urge new university presidents to be bold in their leadership. Every day, we gain inspiration from the smart and talented people who work with us and learn on our campuses -- and from the positive impact that our universities have on our communities. Once you've established your footing, accept and embrace this inspiration when it comes your way, because the presidency is a time to think and act boldly. After all, good leadership really matters in higher education and serving as a university president is the privilege of a lifetime.