BUSINESS

T-Mobile Customers Can Now Use Their Phones In Canada And Mexico At No Extra Cost

T-Mobile's U.S. customers will soon be able to call and text people in Canada and Mexico -- and use their cell phones while traveling in those countries -- without incurring any additional fees.

"We've just created one gigantic country in North America," T-Mobile CEO John Legere said, per CNN Money. "This is about creating a continental experience. The communication across borders should be seamless."

The wireless carrier announced Thursday that all T-Mobile Simple Choice customers will be able to use their phones across North America at no added cost starting on July 15.

“Called ‘Mobile without Borders,’ this first-of-its-kind move delivers calling to both land lines and mobile phones -- as well as 4G LTE data straight from your plan -- across all three countries at no additional cost,” the company said in a news release. “The epic upgrade makes Simple Choice the first and only wireless plan to span an entire continent.”

“Mobile without Borders” is part of T-Mobile’s Uncarrier strategy, which was launched a few years ago in an effort to win more customers. So far, T-Mobile has attempted to one-up its rivals by doing away with two-year contracts, dropping data roaming fees, and allowing its customers to upgrade their phones for free at any time, among other promotions.

tmobile
From right: T-Mobile CEO John Legere, COO Mike Sievert, and CTO Neville Ray take questions from the audience during the Uncarrier 9.0 event, Wednesday, March 18, 2015, in New York.

It seems T-Mobile’s strategy has been working. The company said Thursday that it added 2.1 million new customers in Q2 of this year. “This marks the ninth consecutive quarter that T-Mobile has delivered over 1 million total net customer additions,” the carrier said.

According to Mashable, T-Mobile’s “rise from last-place carrier in the U.S. to third place behind AT&T and Verizon is largely attributed to Legere’s aggressive Uncarrier campaign.”

In a video introducing “Mobile without Borders,” Legere explained the rationale behind the new promotion.

“I hate limits," he said. "I hate most rules. I hate barriers, borders and restrictions of all kinds. That's why I love taking on the big wireless carriers, because they're famous for hidden rules and for finding more ways to put more barriers, borders and limits around what their customers can and can't do.”

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