It's not about turning people into puppets. Change happens when you respect people for their individual brilliance and value their input along the journey.
One thing most people can agree on is that change is hard, uncomfortable and many businesses do it very wrong. A large percentage of change efforts fail even before the business tries to launch the new initiative; leaving people disengaged, disgruntled and looking for a better opportunity to sweep them off their feet and bring them to greener pastures.
Here's how to make change stick and keep people energized, feeling good and happy through the process.
- Get crystal clear about behaviors: Define the exact change you're looking for and map it to a specific behavior. Every change no matter how small is linked directly to a behavior. What specifically do you want people to say or do? Every element of communication should be around the behavior change and the benefit to the employee. If you make it just about the business no one will care and change will be a constant struggle.
Bottom-line: if people feel respected, valued and taken care of by the business, it's easy to make change stick because people want to support the things in life that make them feel good.
Gina Soleil, is a speaker and acclaimed author of Fuel Your Business: How to energize people, ignite action and drive profit. She blogs and speaks about how to create a business where people are energized, feel good and are happy. Visit ginasoleil.com and follow her on Twitter.