When You Don't Get A Return Email

Email can be a powerful tool and a necessary evil all at the same time. You can't live without it and you sometimes wish you didn't have to live with it.

Today we address the age-old question of what to do when a business associate doesn't acknowledge your email. These questions came in via my email:

Do you answer all the emails you receive (excluding SPAM)? And, if someone sends email and doesn't get a response or acknowledgment, when is it appropriate to write again? I'm referring mostly to business correspondence with no familiarity between parties.

I answer ALL myself. I check my SPAM filter almost daily as well as filtered requests on Facebook, LinkedIn, Twitter, etc. Sometimes things still drop through the cracks. I always say check back at least once. If it is really important, call to see if they have received it. More often than not, it just got lost in all the noise and the other party is actually grateful you checked.

For the most part, I don't think people mind if you check to see if they received your email. My pet peeve? People who give you their email (or have it on their business card) and then reply later on, "Oh, I never check my email."

Your email thoughts and comments?

Dayna Steele is the creator of the 101 Ways to Rock Your World book series and a popular keynote speaker. She is also working to bring Alzheimer's awareness to all ages. www.daynasteele.com