Delta Air Lines
Federal prosecutors say the Chicago-based agent bilked the Delta SkyBonus program.
Solo passenger Vincent Peone said he was tempted to try and sit in every single seat on the plane.
The federal agency clarified its policies on service animals, overriding Delta's ban on pit bulls and on emotional support animals on long flights.
Gabriel Lyle Schroeder was found to be in possession of an alcohol container and appeared to be impaired.
“After we heard the boom we just saw all this smoke come up into the cabin, and that’s when we really started freaking out,” said one passenger.
Someone in the airline's operations control center feared attendants might walk off the plane after working long hours. So they ordered the door closed.
Marlin Jackson said he had to get 28 stitches after a fellow passenger's dog lunged for his face.
After getting beat up for days on Twitter, the airline could face more scrutiny for its anti-union campaign.
The agency is defending its reputation following the singer's flurry of outraged tweets.
The airline later apologized for "missing the mark."
The TSA said the airport security checkpoint was fully staffed and was unaffected by the government shutdown.
Pierce Vaughan, a flight attendant for Delta Airlines, had to work on Dec. 24 and 25. So her father spent the holiday in the sky with her.
Flyer also told police about a "Nazi" with blue eyes on the plane.
"I bought a plane ticket and you made me sit and fester in dog feces for two hours. Shame on you," Matthew Meehan told Delta Air Lines.
After seeing her license, attendants were still skeptical she could aid another passenger, Dr. Fatima Cody Stanford said.
Reid denied she was kicked off the flight after a tantrum, and said she "gracefully" left with her dog.
She "complained loudly" about getting the wrong seat, witnesses said.
Southwest Airlines announced that starting in September, passengers will be allowed to only bring cats and dogs on board as emotional support animals.
You're undermining a legitimate and vital mental health accommodation.