Timing, intimacy and sincerity matter.
Steve Ritchie announced steps Papa John’s is taking in the aftermath of reports that the pizza chain's founder John Schnatter used a racial slur in a corporate meeting.
"If you build a polite privacy hedge along the border, we'll totally understand."
Things have gotten so bad I literally caught myself apologizing out loud to... a sandwich.
Leave your non-apology at the door.
If you're anything like us, you say these two words way too often. Here's when an apology just isn't warranted.
It's pretty good, according to research standards.
Couples who are able to give sincere apologies to each other can rid themselves of toxic hurt.