A bad review is, of course, very uncomfortable to read. You can cry, have a few too many drinks, or get mad. A few authors take it with a grain of salt and let it go or at least, pretend to do so.
It is a truth widely known fact that if you're fortunate enough to have written and published a book and lucky enough to have people talk about it, comments will run the gamut from good to bad, with many shades of mediocre in between.
Lindsay Lohan temporarily left Hollywood for London’s West End, but it looks like it may not have been worth it.
Last fall, author Marc Nobleman came up with the idea of "... a variation on a poetry slam at which kidlit/YA authors read aloud their most critical or absurd user reviews (from Amazon or Good Reads) for comic relief/catharsis."
Negative reviews from unhappy customers, peeved ex-employees or close competitors are a challenge for local businesses, legitimate or not.
Yes, irresponsible and unaccountable negativity is toxic to art, but cultivating and rewarding disingenuous praise is equally so. The responsibility for creating a more permissive environment for thoughtful negativity starts at the top.