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When Peter Erdos suspends his AT&T account, it keeps charging him anyway. Why won't it fix the billing error? Question: I
Why isn’t AT&T helping John Neal with the phone it failed to deliver? And is there anything I can do to help? Question: Last
Uh Oh. Your best customer just sent you an email or left a voice message saying that they are not happy and are taking their business elsewhere. What do you do next?
Youyoung Lee joins Ahmed to discuss why Toots Hibbert has been forced to cancel his upcoming tour.
Lauren's case isn't easy for this consumer advocate. She knowingly stole from a business that has, in the past, mistreated her. Is that ever justified?