The lesson for cities struggling to harness the power of data: Start with the problem.
Not every open data feed that is released is useful as an app, but when cities deliver official mobile apps from those data feeds where it can provide better access to information by users of civic services, the results can be invaluable far beyond convenience.
Here is what I believe must happen if we, as a global community, want to effectively exploit the power of mobile apps to address the growing civic demand for access to information and communication via mobile.
The demand for access to digital isn't just about making things more convenient. A study shows that access to technology and information changes behaviors in ways that help our environment and quality of life.