Tap here to turn on desktop notifications to get the news sent straight to you.
4 Techniques To Help Boost Your 5-Star Reviews
CEO, Entrepreneur, and Author
Keep Reminding A well-timed gentle nudge can make a big difference in the number of reviews you receive. Use a tool that
The Science of Five-Star Customer Reviews
Entrepreneur, online marketing guru and startup addict
The customer review is becoming a cornerstone of marketing initiatives as it ties together advertising, credible sources, and social dynamics in one platform, often serving as the reason for why a consumer or business decided to make a purchase of a particular product or service.
Ecommerce Tips: How to Handle Products That are Usually a Pain in the Neck
Success Coach, Business Development Consultant, Motivational S...
In an ideal world, an online store has many products with unique and detailed description, high-quality unique images and SEO-friendly URLs. But in reality, every eCommerce site grows, many pages appear and disappear, and at some point it becomes a mix of up-to-date and outdated content.
Buying Online? Use Customer Reviews!
Dennis R. Miller
Writer & author
Almost all of us shop online anymore. And when you do, customer reviews should be an integral - maybe the most valuable -- part
Getting the Most Out of Customer Praise
American showman P.T. Barnum was a man who knew a little something about the power of social proof, and his advice stands as a lesson that every business owner needs to learn:
You're More Likely to Read Reviews for Restaurants Than for Banks
We help consumers make smarter banking and money decisions.
The wealth of crowdsourced, peer advice allows us to make an informed decision when we decide how to spend our money. But, why don't we practice this ritual when picking a bank, a credit card or any other financial product?
Digital Reality Meets Jurassic Park
John P. David
President, David PR Group | Author:
How to Protect (or Des...
Whether we like it or not, the digital world helps define who we are. It's best to address it now and prevent potential chaos.
5 Ways to Manage Your Online Customer Reviews Without Being Really Shady
Content Marketing Strategist
What's a badly-reviewed -- or not-yet reviewed -- business owner to do? Most of the review sites out there don't make it easy.
Customer Service: The New Proactive Marketing
Publisher and Founder
Being in business means more than just selling your services or goods. In 2013, being in business means selling, monitoring, engaging, social sharing, online reviewing, reputation managing, generating, and -- most importantly -- listening.
Using Customer Reviews as a Marketing Opportunity
The best marketing starts with what's already in front of you. Focus your energy and attention on the method that gives you the actual customers. If it sounds easy, it's because it is.
Do you have info to share with HuffPost reporters?
Direct Ways to Get More Reviews, Blissful Travel and Great Clients
Entrepreneur, Founder "Time Millionaire"
With so many business people writing books, accepting out-of-area speaking engagements, and seeking more ideal clients, time is of the essence. With that in mind, below are three common wishes for today's busy entrepreneurs.
Amazon Warfare: Stuffing the Customer-Review Box
Journalist, author, podcaster
Last week, Joya Banerjee published a distressing account at Slate of an anti-circumcision fringe group's efforts to bury a book about the AIDS epidemic under a pile of blistering customer reviews. It seems the tactic worked.
10 Things Amazon Doesn't Want You To Know
By SmartMoney, SmartMoney
When shopping online, experts warn not to be dazzled by sky-high list prices and eye-popping bargains. List prices on Amazon's
Managing Online Customer Feedback: 5 Things You Need To Know
How To Deal With Online Critics
Public Affairs Director, Yelp
It's never easy to read negative things about your business on the Internet. Here's some advice on how to respond when it happens.
Culture & Arts
TV & Film
Style & Beauty
Food & Drink
Home & Living
Impact: Project Zero
Impact: This New World
Listen to America
From Our Partners
What's Working: Purpose + Profit