customer service

Agents explain the best way to get a representative to solve your issue ASAP.
"Realized customer service wasn’t for me when a lady on the phone told me I didn’t know how to do my job and i said 'well walk me through it' and she hung up"
"Do we celebrate these steadfast retail and hospitality professionals? Not anymore. In fact, should they dare to fail to meet our pre-pandemic expectations, we might hit them with an 'I want to speak to the manager.'"
The part-time employees, who work remotely and don’t get benefits, say they want “adequate compensation, protection and support.”
The hidden ratings can affect the level of customer service you receive.
"I refuse to waste any more of my time working with corporations to fix their mistakes — or at least, I won’t be doing it for free," the author writes.
Verizon says poor customer service is to blame, not the repeal of net neutrality.
The video provides lessons on how to greet black customers and how to write their names on cups.