"I refuse to waste any more of my time working with corporations to fix their mistakes — or at least, I won’t be doing it for free," the author writes.
Verizon says poor customer service is to blame, not the repeal of net neutrality.
The video provides lessons on how to greet black customers and how to write their names on cups.
Now people are demanding #JusticeForPizzaGirl.
"Companies do not have the right to treat you this way," she told HuffPost.
The airline's tone-deaf public relations response to its most recent controversy demonstrates disregard for customers.
There's bad customer service and then there is just bad policy. This is both.
Unfortunately, I was one of those frustrated passengers caught in the midst of the recent spring break travel nightmare that
The term “monopoly” gets thrown around a lot by frustrated consumers but never positively and rarely accurately. For example
Yes. I can speak and understand English quite well.
Make a record of your passwords, folks.
Listen with empathy No relationship is perfect all the time. There will be times in every relationship when issues are raised