As consumers become more knowledgeable about what other consumers are experiencing, the demands for excellent customer service increase. The vast majority of consumers say they will walk out of a store if they receive inadequate assistance from employees. Nowhere is this more impactful than in the luxury market.
Over the past decade, the aftermath of military combat in Iraq and Afghanistan has seen an increase in the number of veteran amputees. Female veterans face additional challenges as standard prosthetics tend to be ill suited for their bodies, which are naturally narrower at the shoulder and wider at the hips.
The best spas ensure that therapists have a system which allows them to go from initial customer engagement to close of sale
HuffPost: If you could see any celebrity wearing your shoes, who would it be? Fashion Designer, Tanya Heath Tanya Heath Paris
For diners like Shaich’s son, who eats at Panera multiple times a week and knows what he likes and doesn't like on his salad
Here are some of the worst.
In the past, the head of technology at a company called the shots about hardware and software that was needed to keep an organization humming. Then the world changed as technology was used to reach customers through Web sites and social networks.
The knockoff fashion culture brings the inaccessibility of major luxury brands to the masses, and the results are often nothing
No, I've had a lot of failure. I've had a few successes, but more failures than successes. I've been a lifelong entrepreneur
If you go to just about any banking website today, the customer experience is pretty poor. Why is it that banks have no idea how to engage me?