Viral 2017 videos showed Chicago airport police officers dragging David Dao off of the plane, sparking outrage and bungled apologies.
They're also increasing incentives for voluntary rebooking up to $10,000.
How David Dao gave Asians license to speak out about discrimination.
"No one should be treated this way."
“It has been a very difficult time for our entire family.”
Dao's lawyer said there will "likely" be a lawsuit.
A lawyer for Dr. David Dao, the United Airlines passenger violently removed from his seat Sunday, said Thursday we owe each other an “ordinary care standard.”
"Are we gonna continue being treated like cattle?" attorney Thomas Demetrio said Thursday.
“Many Chinese people have felt that they’ve been discriminated against but didn’t have the courage to speak out."