In a recent article, we talked about job-related frustrations experienced by employees. Those frustrations included "not sharing about salary and benefits", and "not having a culturally diverse and gender diverse leadership teams." This week we are addressing the consequences of those mistakes and others--employee turnover.
Before firing/terminating an employee, understand both the federal and state laws about employee protection and rights, prepare diligently, then be prepared to face the consequences and overcome the risks.
Dealing with the effects of high turnover in your customer service department can be a struggle.
Here are 10 ways to take control of your organization's culture, create a place where employees want to work, and save time and money in the process.