frequent flyer programs
A friendly reminder to organizations in regular communication with the public: You never know who John Q. Public is.
As points become harder to acquire and quick to expire, the price in points for a ticket continues to rise, blackout dates block key travel windows and fees and tax charges for "free" tickets become more common. You have to work harder and be smarter to cash in on past travel for future adventures.
When becoming a rewards program member, you can't pick just any loyalty program to join. Many frequent flier and hotel loyalty programs yield generous rewards, but not all of them make it easy to reap benefits most valuable to you.
Delta's new airline mileage deal is a deliberate attempt to reward its high-spending customers and take from the unwashed 99 percent -- further widening the gulf between the haves and the have-nots.
This clarification to an earlier edit of this post, provided by Virgin's PR, makes things clearer I hope. Confused? I am
To help you figure out which programs are right for you, we've evaluated frequent flyer and hotel loyalty programs based on how great the perks are -- and how easy it is use them.
Watch Sorensen's interview with the Wall Street Journal above, and see the full rankings and complete methodology here. For
When Martha Toomey's husband Oscar died, she happened to know the user name and password to his Delta frequent flyer account -- and has been helping herself ever since to his 500,000-plus SkyMiles.
The points guy Brian Kelly answers your questions about frequent flyer programs.
This ingenious loyalty scheme succeeded beyond the airline's wildest dreams. Frequent-flyer programs -- which now enroll nearly 200 million customers -- are the largest, and most brazen, commercial bribery systems ever.