how to apologize

What is it with apologies? Why do some feel hollow and empty while others elicit understanding or even forgiveness? What are the specific qualities of an authentic apology?
Consider this. We all make mistakes, but there's no reason for your apology to be a mistake of its own.
Is it too late now for Donald Trump to say sorry? According to Canada's rules of politeness, maybe not.
I didn't realize that the habit of starting sentences with, "Sorry, but could you..." actually made me present my own needs as weaknesses. It was probably clear to the other person, but the reason it wasn't clear to me was because the word "sorry" had subconsciously made me feel as if I was constantly bothering other people.
Presidential candidate Jeb Bush has confessed, given what we know now, he would not have authorized the invasion of Iraq, as his brother did. A politician with integrity should have followed that comment with an apology to the Iraqi people.
What happened to saying no and not following up with an explanation? What happened to just saying, "I don't feel like it"?
As Paula Spencer Scott, wrote in 7 Ways to Handle a Hothead -- Without Blowing Your Top steadying yourself with people who feel slighted is challenging. In my line of work, this would be hurt and angry co-parents and their children.
Thankfully, your own faux pas may never happen on quite so international a stage. But since it's the holiday season -- full
So we've talked a lot about when to use them. I don't want them to be those pathetic, apologizing women, and I've corrected
The final steps in Sutton's apologizing playbook are not to say, "I won't let this happen again," even if you're sure you
Many people find apologizing very difficult. Most of them grew up in families where no one apologized. It is viewed as giving up way too much control.
When you feel like all that's being accomplished is one person trying to yell louder than the other, walk away -- hang up the phone -- and sign off Gchat for a few minutes.
No one is perfect, and it can be a long battle back to regain the respect and the trust, but you can start by admitting you are wrong, saying you are sorry and apologizing to those you offended, or who were hurt by your actions. But act quickly.
If you really can't help yourself, and you just HAVE to go on a racist rant, don't upload it to YouTube... If someone commits
When we make mistakes, it's normal to want to protect ourselves and retreat from the very uncomfortable and embarrassing feelings that come up, especially with those we love, care about or depend on.
Here’s an example of a good apology: Grist staff writer David Roberts issued a Tweet in July calling former New York City
"Consider how he says it," she says in the video above. "If he's rushing through an apology and doesn't want to hear your