The 21-year-old showed old-school flair in her audition, then found out her fate.
The 17-year-old earned the highest praise — and a platinum ticket — from Katy Perry, Luke Bryan and Lionel Richie.
"She was the one who said, 'Oh, my God, you guys are fabulous, I’m gonna show you around to all the people,’" Richie recalled to Andy Cohen.
"I just want to let her know that I love her, that I care about her, I want her to be OK," her duets partner said.
An Instagram Live event kicked off at midnight to play 24 hours of the legend's music.
Lionel Richie said advancing the Nepal-born singer to the top 20 was "the easiest decision" after he sang a Bob Marley classic.
He couldn't identify a few of the judges -- and his problems didn't end there.
The only singing he'd done was on the back of his sanitation truck. Now he's going to Hollywood.
One of the favorites showed why he's a "phenomenon" during the Top 5 competition.
Contestant Dimitrius Graham reduced the judge to a sobbing puddle with "Wind Beneath My Wings."