navient student loans
"Time will tell" what impact these lawsuits have on borrowers, says Betsy Mayotte, director of consumer outreach and compliance
Navient Corp., formerly Sallie Mae, encouraged call center workers to rush struggling borrowers off the phone rather than explain debt-relief programs.
The Education Department conducted a "sham" investigation into whether Navient Corp. overcharged active-duty servicemembers, an audit shows.
The nation's largest student loan specialist is under investigation by multiple government agencies for allegedly mistreating borrowers.
Investors flee Navient Corp. as concerns mount.