I dropped a track about paying back my loans. Turns out, a lot of people could relate to that struggle.
Navient Corp., formerly Sallie Mae, encouraged call center workers to rush struggling borrowers off the phone rather than explain debt-relief programs.
Rapper Dee-1 used his record deal advance to settle his student loan debt.
Investors are fleeing Navient Corp. as traders increasingly bet that the company will default on its debt.