service industry

They Keep Congress Fed — But A Shutdown Will Leave Them Broke

The U.S. Capitol’s catering staff won’t get back pay even after a government shutdown ends.
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10 Things I Won't Do At Hotels After Working As A Hotel Housekeeper

These hotel cleaners have seen it all — and they have thoughts about boundaries and guest etiquette.
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I’ve Worked In The Service Industry For 15 Years. You Should Be Ashamed To Leave A Bad Review Right Now.

"Do we celebrate these steadfast retail and hospitality professionals? Not anymore. In fact, should they dare to fail to meet our pre-pandemic expectations, we might hit them with an 'I want to speak to the manager.'"
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I Loved Being A Bartender But COVID Turned My Job Into A Nightmare I Couldn't Bear

"There was a palpable tension every time the front door swung open. Greeting each newcomer felt like attempting to defuse a bomb."
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Starbucks Barista Fired For Tweeting Customer's ‘Crazy’ Order Speaks Out

Josie Morales doesn't regret joking about a customer’s very elaborate Frappuccino order, saying “I feel like it brought some light upon how crazy orders can be.”
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Not That Many Americans Can Actually Work From Home During The Coronavirus Outbreak

Telecommuting tends to be a luxury for higher earners. The nature of service jobs, in particular, can make it impossible.
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The Trump Administration Wants Restaurant Servers To Do More Work For Less Pay

The Labor Department acknowledges in an analysis that its new proposal on tipped workers might accomplish just that.
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The Worst Thing You Can Do To Someone Who Loves Ranch Dressing

A waitress exacts her revenge.
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Five Reasons Why Waiting Tables Was One of the Best Jobs I've Had

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This One Photo Proves No One Should Have To Work In Heels

A healthy work environment doesn't include bleeding feet.
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