student loan servicing

America's Largest Student Loan Firm Abused Borrowers And Broke The Law, Officials Say

Navient Corp., formerly Sallie Mae, encouraged call center workers to rush struggling borrowers off the phone rather than explain debt-relief programs.
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Elizabeth Warren Questions Education Department's Competence Over Student Loan Fraud

No one has been held accountable for a bungled probe into Navient Corp.
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Obama Administration Misled Public On Student Loan Fraud

The Education Department conducted a "sham" investigation into whether Navient Corp. overcharged active-duty servicemembers, an audit shows.
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3 Charts That Show Just How Dire The Student Debt Crisis Has Become

The debt load of the typical recent college graduate has nearly tripled, while starting wages have remained flat.
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The Obama Administration Just Hired One Of Its Biggest Critics

Rohit Chopra, formerly the nation’s student loan watchdog, joins an Education Department whose practices he repeatedly challenged.
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Wall Street Is Pummeling The Nation's Largest Student Loan Company

Investors flee Navient Corp. as concerns mount.
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How Elizabeth Warren Beat A Student Loan Giant

Investors are fleeing Navient Corp. as traders increasingly bet that the company will default on its debt.
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When You Weren't Paying Attention Congress Shook Up The Student Loan Market

A small change could mean a big improvement for Americans with federal student loans.
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The Obama Administration Wants To Bypass Student Loan Servicers

Borrowers will be able to sidestep reviled loan contractors such as Navient Corporation.
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Federal Student Aid Office Calls Failure A Success -- And Hands Out Big Bonuses

House Republicans blasted the "performance-based" office for lousy work.
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