"Radio City just erupted in laughter."
The company also missed a deadline to explain why a passenger was violently removed from a flight.
Privatization would jeopardize the busiest and safest air traffic control system in the world.
"Being part of big, transformative moments like this are rare," the company says.
Louisville MD David Dao has so far taken the high road in the furor over his getting mauled, manhandled, and then summarily
“No one should ever be mistreated this way," CEO Oscar Munoz said.
It's not just the airline we should be mad at.
And people were just as quick to point out that the company didn't seem as concerned about a passenger being forcibly removed from a plane.
Including the full text of the CEO's controversial letter.