Life is too short. We are entitled to be human. Sometimes we make mistakes and rub people the wrong way. What defines us is not those who are able to avoid confrontation, but those who are able to deal with it.

All day today at my apartment, I've been hosting a meeting of the B Team, which Richard Branson co-founded last year to change the values that drive businesses, to prioritize people and planet alongside profit, and to move beyond our obsession with quarterly earnings and short-term growth. And before we started the day, I interviewed Richard at AOL's Brand Camp leadership meeting, which reminded me of a conversation he and I had in 2009, on board Virgin America's inaugural flight from San Francisco to Orange County, covering everything from space travel and global warming to marijuana and the music business.

A British woman was handcuffed after cursing at airline flight attendants who discovered her having sex in the plane's lavatory.