When we first started working in the WASH sector in Zambia, we were using mobile phones and cloud-based data aggregation to engage government workers. We worked through community volunteers and district environmental health technicians. Little did we know, we had only scratched the surface.
Universal WASH coverage cannot be achieved without considering services in a context of environmental sustainability. The consequences of poor water and sanitation management will only lead to social, economic and political issues further down the line.
It was at that moment that something clicked for me. These water businesses could do so much more than just increase access to clean water; they could provide opportunities for an often marginalized group in northern Ghana -- women -- in an area where they were already experts.