They call because they feel afraid and alone, and because the voice on the radio is kind.
My husband is addicted to gambling. My sixth-grader refuses to study. My aunt is an alcoholic. My daughter hears voices. A cousin molested me when I was a boy.
"My son talks so ugly. Today he said, 'stupid mommy.' It breaks my heart, and I don't know what to do." A sob escapes the young mother on the line.
"I know he's a busy man, but I was wondering, would it be possible for me to ask Dr. Dobson a few questions?" she asks. "I want to apply the Bible in how I raise my boys. But I'm really struggling."
... "I don't know where else to go," one young mother told social worker Sarah Helus, breaking down as she described her headstrong 3-year-old.
"I've tried spanking him with a switch like Dr. Dobson says, but it hasn't been effective," the mother said. "I've tried explaining to him that Mommy and Daddy make mistakes too and we all have to ask Christ's forgiveness. Nothing works. And I just lose it."
As her son howled in the background, the woman said she had read three of Dobson's parenting books, including "The Strong-Willed Child," several times. They hadn't much helped, but she hadn't lost faith. She begged for a few minutes to ask Dobson how, precisely, she should respond if her son throws a fit in Wal-Mart.
Read the whole story here.